ADVANCED BACK OFFICE SOLUTIONS

Find out about our electric vehicle charging back office system for managing and operating the charging infrastructure

The back office system

Our range of charging stations are supported with ChargePoint's back office software to provide our customers with a world-class electric vehicle charging back office system for managing and operating EV charging infrastructure.

This software is all  part of a complete solution that includes support, charging management software with features and plans for every industry, and world-class service and maintenance.

Advanced diagnostics

• Stations are made modularly
• Each component tests itself automatically and sends signals back to the system
• Issues are flagged automatically with our support team
• We know which part has the issue and can work remotely to resolve the problem
• If an engineer is needed, they come to site armed with the correct part to switch
  

Prevent station 'hogging'

• Set overstay fees to ensure drivers are motivated to move away from the station when their session has expired
• Set a time limit or choose to implement the fee once a vehicle is fully charged
• All drivers get push notifications throughout to alert them when they need to move
• Automatically encourages good charging behaviours without needing the input from your staff
• Deliver more sessions to ensure the maximum number of your drivers can charge
• Install a solution which can scale with increase in demand
  

Power management & load balancing

• Use the Power Management tools to oversubscribe your existing power supply and charge more vehicles
• Avoid expensive upgrade fees
• Integrate fully with your renewable solutions & building management system so when your buildings are using less power, the power allocated to your charging stations automatically increases and vice versa
• Set timings in the back office to increase/ decrease amount of power allocated to your stations automatically during these periods
  

Complete flexibility on pricing

• Create the pricing policy which meets your exact requirements
• Alter the tariff according to times of the day & days of the week
• Set different tariffs for different end user groups e.g. your employees, visitors & members of the public
  

Waitlist

• Have a virtual queuing system to ensure fair & efficient use of your stations
• Drivers join waitlist if all ports are taken when they need a charge
• Drivers get alerted when it is their time to charge
• Automatically ensure the most fair & efficient use without needing the input from your staff
• Deliver multiple sessions from your infrastructure
• Have a scalable solution which allows you to serve more vehicles from your existing stations
  

Extensive MI reporting

• Track & report on whatever is most important to you
• Have access to an extensive range of pre-made reports
• Or use the hundreds of data points we collect to create your own bespoke reporting
  

Track solution utilisation

• Have the tools to make a thorough business case that additional stations are required
• Make an informed decision based upon real data
• Create a thorough and efficient deployment plan
  

Access control

• Control exactly when different end user groups can and can’t use your stations
• You can allow or prevent access at any time, during any day, for any user group
• Ensure your stations are always available for your most important drivers
  

Fast and efficient management

• Hierarchy admin accounts and authorisation rights
• Create superuser accounts to oversee entire solution, across all locations
• Divide this into regions and sites for ease of management
• Group stations accordingly to send remote commands at group level for maximum ease and efficiency